Latest updated: January, 2025

1. Poppo Privacy Protection Summary

Thank you for using our products and services! We respect your concerns about privacy and appreciate your trust and confidence in us.

Here is a summary of the information contained in this privacy policy. This summary is to help you navigate the privacy policy and it is not a substitute for reading everything! You can use the hyperlinks below to jump directly to particular sections.

1.1 What information do you need to provide to Poppo?

If you register an account to use Poppo then we will need some information from you to set this up (e.g., to set up a profile and validate your phone number). To set up your account, we will need a nickname, your mobile number, and a password. You can further refine and populate your profile with additional information. If you use the services available within Poppo (such as posting photos to your Moments and Time Capsule or following Official Accounts), we will process information to allow the services to operate.

1.2 How will we use your information?

We use your information to provide Poppo to you, allow you to communicate with other users, and to use the features of the Poppo Open Platform. We use your information for account set-up, to facilitate communications, provide support, allow you to access features of Poppo , and to improve Poppo. Poppo uses contact channels provided by you, such as mobile number or email address, for verifying and protecting your account and for important administrative reasons and does not use these channels for promotional or marketing reasons.

1.3 Who do we share your data with?

We do not share your information with any third parties, except where we need to in order to provide the service (e.g., use SMS service providers for account validation; for mapping services; for other point-of-interest services; using our affiliates around the world to help us to deliver Poppo ) or if we are instructed to by a court, authority or compelled by law. We use these third party services solely to process or store your information for the purposes described in this policy. Any third party (selected by us) with whom we share user data is required to provide the same or equal protection of user data as stated in this policy.

1.4 Where do we process your data?

Our servers are located in Singapore. We also have support, engineering and other teams that support the provision of Poppo to you, located around the world. Your data may be accessed from such locations. Rigorous internal control measures are undertaken to strictly limit access to your data by designated team members.

1.5 How long will we keep your data?

The retention period we retain your information depends on the type of information . For example, login data is kept for up to 90 days from the date of collection. If you contact us to delete your Poppo account, we will delete your information within 60 days of verifying ownership of your account or receiving your account deletion request, whichever is later.

How do I exercise my rights over my data?

Depending on where you live, you may have special rights over your data and how we can use it. These include how you can access the data, erasing the data, restricting how your data can be used, objecting to its use, and getting a copy of your information.

1.6 How can we inform you of changes?

If there are any significant changes to this Privacy Policy, we will update the policy here and notify you before the change becomes effective.

contact information

Data controller:

Users in EEA and Switzerland: VSHOW PTE.LTD.

Users outside the EEA or Switzerland (subject to the following conditions): VSHOW PTE.LTD.

Data Protection Officer:

E-mail: [email protected]

Mail: 111 Somerset Road, #06-11, Singapore, 238164

2. Poppo privacy policy

2.1 Brief Introduction

Welcome to Poppo

Using our services (including Poppo mobile application, website v.show or any third party platform providing Poppo ) (hereinafter referred to as "Poppo") involves processing your information.

This Privacy Policy explains the processing of your Poppo related information When, how and why, and sets out your options and rights with respect to this information.Read it carefully - it's important for you to understand how we collect and use your information and the controls you can take.

By using Poppo, you agree that we will process your information in accordance with this privacy policy.

When you use certain functions, the system will ask you to agree that we can process your information in certain ways.Learn how to control your preferences and use your information through your account.You may withdraw your consent to process certain information in accordance with this privacy policy.

If you do not agree to process your information in the manner described in this privacy policy, please do not provide your information and stop using Poppo when you request it.

contact

In this privacy policy, "we" and "our" refer to:

● If you are a user in the European economic area or Switzerland or a user outside the European economic area, Switzerland or the People's Republic of China (excluding Taiwan, Hong Kong and Macao):VSHOWPTE.LTD, a Singapore company with its registered address at 73 upper paya Lebar road # 06-01c Centro Bianco Singapore.

● If you have any questions or complaints about this privacy policy or our use of your personal information, please contact our data protection officer at [email protected] Or send a letter to 111 Somerset Road, #06-11, Singapore, 238164

(attention: director name, YIFENG HU).

If you wish to make any complaint about this privacy policy or our implementation of this privacy policy, please also contact us through the above contact details.Please note that if you are a resident of the EU, you have the right to file a complaint with the data protection authority in your country / region.

Scope and application of this Privacy Policy

This privacy policy is applicable to Poppo and any service that can be accessed through Poppo platform and states that this privacy policy is applicable to the use of this service (for example, user live broadcast, recharge, etc.).These Poppo services may have more privacy policy-related terms, which you must agree to if you want to use these services.Any capitalized terms used in this privacy policy have the same meaning as those defined in the Poppo terms of service, unless otherwise defined in this privacy policy.

Please note that this privacy policy does not apply to information that you choose to disclose or submit to:

(a) Services other than Poppo to which this privacy policy applies (e.g. other products or services provided or operated by us or our associated companies); and;

(b) Any third party services (including any third party websites) that you can access through Poppo ; or

(c) A company or organization that promotes or provides products or services on Poppo .

If you use Poppo Acting on behalf of a company, partnership, association, government or other organization (your "organization"), you agree to notify such person that we will collect personal information about the individual owners, shareholders, directors, officers, managers, employees and other relevant persons ("related persons") of your organization that we collect or provide to us from time to time,And you agree to obtain the consent of the related person so that we can process his / her personal information in accordance with the requirements of applicable laws and regulations in accordance with this privacy policy.References to "you" or "your" in this privacy policy include you and any associated persons.If you or any of your associates would like to request us to remove your personal information from our database, please email us to [email protected]. contact us.

2.2 What information do you need to provide to Poppo?

This section describes the various types of personal information we collect from you and how we collect it.If you want to learn more about specific types of data and how we use them, please refer to the privacy policy section below.

We deal with different kinds of information and data when we provide Poppo .These categories are as follows:

  1. "Location data" Is information derived from your GPS, Wi-Fi, compass, accelerometer, IP address, or public post that contains location information.Location information will be disclosed to us or other users, or both, when:

● When you use location-based features, such as "people nearby", and when you share your location with other Poppo users;

● When you visit Poppo, we will obtain your location information through your IP address, device or Internet service to prevent multiple or fraudulent login to your account.

● Log data It is the information that we use, network beacons, log files, scripts or automatically collected when you use Poppo cookie Etag, including:

● Device attributes, such as: information about your mobile carrier, configuration information provided by your web browser or other programs you use to access Poppo , your IP address, application ID and application name, as well as the version and identification number of your device;

● Information related to content that you have searched or viewed using Poppo , such as used web search terms, accessed social media profiles, and details of other information and content that you have accessed or requested while using Poppo ;

● General information about the communication on the platform, such as the identity of the user communicating with you and the time, date and duration of the communication (but excluding the content of such communication, unless you are communicating with our support service team);

● Metadata, such as the date of your capture or the date of your publication, or the information about the project you shared.

  1. "Non personal information" It refers to any information that cannot identify you directly or indirectly under normal circumstances.

  2. "Personal information" Any information or combination of information that is relevant to you and can be used (directly or indirectly) to identify you.In the privacy policy section below, we list some examples of personal information (and how we collect it).

  3. "Share information" It refers to the information about or related to you that you voluntarily share on Poppo .Shared information may include your PoppoContent published on (including personal data disclosure, lists you create, and photos, videos, or recordings accessed through your device's camera and / or microphone sensors with your prior consent), any content you republish that has been published by others, and location data and log data associated with such publications.Shared information also includes information about you (including location data and log data) shared by others who are using Poppo .

  4. "Facial data" refers to the facial information we capture through devices, including but not limited to facial contours, features' positions, skin texture, wrinkles, moles, freckles, and other such details. Please note that we will only collect your facial data when you wish to engage in live streaming activities on Poppo.

● When you participate in live streaming or other related social activities on Poppo, your facial data will be used for automatic detection and identification of inappropriate content to ensure compliance with platform guidelines.

● When you perform facial authentication, your facial data will be used to verify your identity and prevent account theft or misuse.

All references to "information" in this privacy policy include both personal and non-personal information.

2.3 How do we use your information?

This section details the types of personal information we collect from you and why.For users living in the European Economic Area (EEA), it also defines the legal basis for us to process your data:

  1. Registration data and login data. Your name, user nickname, mobile number, password, gender and IP address. Legal basis (EEA) It is necessary to fulfill the contract we signed with you to provide your Poppo personal data and provide Poppo services.

○ Reason:Open and login user account on Poppo; Inform you of changes to Poppo; Promote communication; Provide user support for you; Implement our terms, conditions and policies; Use Poppo to make VoIP calls; Provide personalized help and guidance; provide personalized help and guidance; Better understand how you access and use Poppo; Develop new services and improve existing services; Provide language and location customization; Protect any rights, property or security of us, our associates or other Poppo users; Manage Poppo and for internal operational purposes, including problem solving, data analysis, testing, research, security, fraud detection, account management and investigation purposes.

  1. (1) Basic equipment information,including equipment brand, equipmentmanufacturer, equipment modelnumber, equipment name, equipmentsystem type and version, equipmentbasic configuration, equipment basicsettings, equipment environment; (2)Device identification information,, MACaddress,Android ID, IDFV (Identifier ForVendor), IDFA (Identity for Advertisers),OAID (Open Anonymous DeviceIdentifier), device serial number (3)Device network information, includingnetwork access form, wireless routeridentification (BSSID, SSID, MAC) and IPaddress, WIFI list, network operatorinformation, network base stationinformation, network connection status(4) Device application information,including SDK host application packagename and version number

○ Reason:Data statistics and Anti-cheating

  1. User profile search data. Search the record of the query. Legal basis (EEA) It is necessary for us to fulfill our contract with you to provide you with effective access to Poppo activities.

○ Reason:Quick access to previous searches.

  1. Shared information - profile data. Any information you include in your publicly visible Poppo profile may include your profile ID, name and photo. Legal basis (EEA) It is necessary to fulfill the contract we signed with you to provide your Poppo personal data and provide Poppo services.

○ Reason:Manage the Poppo platform according to your instructions and requests; Provide personalized help and guidance; Provide language and location customization; Develop new services and improve existing services; Better understand how you access and use Poppo; Maintain your Poppo account according to your instructions and requests.

  1. Shared information - profile media. This kind of information includes all the information you provide to other users through Poppo , including: Poppo circle of friends and video dynamic posts, and responses to other users' Poppo circle of friends and video dynamic posts; Another user uses the information about you provided by Poppo, for example, any shared information about you provided by other people through Poppo circle of friends, video updates, and using Poppo to communicate with you and others. Legal basis (EEA) It is necessary to fulfill the contract we signed with you to provide your Poppo personal data and provide Poppo services.

○ Reason:Manage Poppo platform; Provide personalized help and guidance; Provide language and location customization; Develop new services and improve existing services; Maintain your Poppo account number; Better understand how you access and use Poppo.

  1. Other account security. Voice lock (an optional security feature we offer you), emergency contact, hosted device, email address, Facebook connect, Facebook connect token, Facebook account, twitter, line or Facebook number and facial recognition / detection and / or login with apple. Legal basis (EEA) It is necessary to fulfill the contract we signed with you to provide and protect your Poppo account number.

○ Reason:Verify your identity Account security.

  1. Chat data. What you communicate with another user or group of users.This data is stored on your device and on the device of the user to whom you send communications.We don't store this information permanently on our servers, we just transmit it through our servers to distribute it to the users you choose to send communications to. Legal basis (EEA) It is necessary to fulfill the contract we signed with you to provide Poppo chat service.

○ Reason:Facilitate the provision of communication to another user.

  1. Contact list. Contact list on your device. Legal basis (EEA) It is necessary to fulfill the contract we signed with you to provide Poppo services and contact you with your friends.

○ Reason:Use the "recommend friends" feature to connect you with other Poppo users.

  1. Log data. See definition above. Legal basis (EEA) It is in our legitimate interest to ensure the safety of our services, manage registration and improve our services.

○ Reason:Better understand how you access and use Poppo; Manage Poppo; For internal operational purposes, including problem solving, data analysis, testing, research, security, fraud detection, and account management.

  1. Location information. See definition above. Legal basis (EEA) It is necessary for us to fulfill the contract we signed with you to provide Poppo location related services.Please note that if you use products and services that require location information.

○ Reason:For security, fraud detection, and account management purposes (for example, to ensure that your account does not have multiple or suspicious logins); Provide you with the location-based services you choose to use: Share location (when you choose to share your location with other users during the chat process); Nearby people, floating bottles (these are location-based services, you can choose to use these services to disclose your approximate location within a limited period of time, and you can choose to clear these location data at any time); Search (if you use Poppo to search, the service will use your location to provide you with relevant local information); Provides languages and custom locations.

  1. Customer service information. Any information you provide to our customer service team. Legal basis (EEA) It is necessary to fulfill the contract we signed with you to provide and support Poppo services.

○ Reason:Investigate your questions.

  1. Device data. Media stored on your device. Legal basis (EEA) It is necessary to fulfill the contract we signed with you to provide Poppo services.

○ Reason:Promote the sharing of this media through Poppo.

  1. Social contact information.Your twitter, line, or Facebook connect token, if applicable. Legal basis (EEA) It is necessary to fulfill the contract we signed with you to provide Poppo services.

○ Reason:If you choose to associate a third-party social media account with your Poppo account, we will process this information to facilitate logging in to Poppo through your social media account. If you publish content in your circle of friends or video dynamics and you choose to share it with an authenticated third-party social media account, Poppo will help.

  1. Investigation. If you decide to participate in the survey, we will ask you for some personal information.We may engage a service provider to conduct these surveys and will let you know before you complete the survey. Legal basis (EEA) We will collect this information after obtaining your consent.

○ Reason:Better understand how you access and use Poppo; Provide personalized help and guidance; Develop new services and improve existing services; Improve Poppo and respond to customer requests and preferences.

  1. Competition information. Any information you give us when you sign up for a contest organized on Poppo . According to the laws of the European Economic Area: It is necessary for us to fulfill the contract signed with you to verify the qualification and prize.

○ Reason:It is convenient for you to participate in the competition; For awards, if applicable.

  1. Kana and aggregate data. We will anonymize and aggregate certain personal information to improve our services Legal basis (EEA) It is in our legitimate interest to ensure the safety of our services, manage registration and improve our services.

○ Reason:Analyze the function or operation obtained and used in the application to improve the application experience Fraud detection and account security analysis Conduct user demographic analysis (e.g., region, mobile phone model, operating system platform, system language and Poppo version) for multiple projects to better understand how our users use Poppo The network and account traffic statistics of the content and service used by users to access third-party services through Poppo open platform are carried out, so as to report the basic analysis of how Poppo users use their services to the third-party service providers.

  1. Personal information in your content

○ If any of your personal information constitutes your content (see the 《Poppo terms of service》), we and our associated companies may (subject to this Privacy Policy) use this type of personal information in the "your content" section of the 《Poppo terms of service》.

2.4 Who do we share your information with?

We will not transfer your personal information to any other third party unless otherwise specified below or you agree to do so.

Only if necessary, we will share your information with selected recipients with a legal basis and effective jurisdiction to request such data.The categories of these recipients include:

● Government, public sector, regulatory, judicial and law enforcement agencies or agencies:In some cases, we are required by law to disclose information (including performing legal obligations or procedures, such as court orders, subpoenas or other legal writs, or enforcing our terms, dealing with matters related to security or fraud, or protecting our users), but only the requester with effective jurisdiction can obtain your personal information;

● Related companies: we will share your personal information in our company for the following purposes. The company runs Poppo of Singapore server VSHOW PTE.LTD.:

● To provide you with Poppo, help us achieve the above"How we use your information"To perform our obligations and exercise our powers in accordance with the Poppo terms of service or this privacy policy;

● If we or our affiliated companies carry out internal restructuring, or we sell Poppo or any of its assets to a third party, the subject of subsequent operation of Poppo may no longer be us. In this case, we will transfer your information accordingly so that you can continue to use the service;

● Service providers: service providers that assist us to provide, improve or promote other products or functions through our services. Service providers include communication service providers who send short messages on our behalf, VoIP providers that are used to access traditional telephone service card processing and verification, and translation service providers.We will also hire service providers in your region to help speed up the delivery of content to you with the help of acceleration points and content delivery networks; and provide location and map data.Any third-party service provider (selected by us) with whom we share user information must provide the same or the same level of user information protection standards as described in this policy; and it is prohibited to retain, use or disclose your information (unless it is necessary to provide services to us);

● A third party that acquires us or all or most of our business.When we sell or acquire any business, enter into a merger, form a partnership, or sell part or all of our assets, we may disclose your information to potential buyers of the business.In such cases, we will always require potential buyers to comply with this privacy policy.

2.5 How to use the information?

  1. Sharing information

Poppo enables you to publicly share certain information with your Poppo contacts and other Poppo users.You can always unselect "allow me to find me through Twitter, line or facebook" in your account settings to hide your personal data, so as to avoid public viewing and searching.This means that other Poppo users will not be able to find you.We refer to these types of information as shared information.As long as you or users who have shared it retain it, the shared information will remain publicly visible.Even after you delete the shared information, other users or third parties that are not affiliated with us and are not under our control may cache, copy, store, or keep it public separately.

If you have requested us to erase our published personal information for you and there are reasons for erasing it, we will take reasonable steps to try to tell other people who currently display your personal information or provide links to it to erase it as well.

Please consider carefully what you publish and communicate through Poppo. In some cases, you can control the public's access to your shared information through the privacy settings in Poppo .

  1. From our newsletters

We will send you service related announcements from time to time when we consider it necessary (for example, when we temporarily stop Poppo for maintenance, security, privacy or management related communications).We will send you these announcements by email or SMS.You cannot choose to unsubscribe from these service related announcements, which are not promotional in nature and are only used to protect your account number and keep you informed of major changes to Poppo .

  1. Sensitive personal information

In some jurisdictions, certain types of personal information (for example, about your race or ethnic origin, religious or philosophical views, or personal health information) can be classified as "sensitive information" or more strictly controlled than other types of personal information.Please note that the content and information you enter into Poppo (such as photos or information about your school or social activities) may reveal your sensitive personal information to others.

Before you exchange any personal information of a sensitive nature in Poppo, consider whether it is appropriate to do so.

By publishing any sensitive personal information in Poppo, you agree that you will provide such information within the control you select (for example, to the audience you select to view your post or profile information).

2.6 How to use your facial information?

  1. Purpose of Collecting Facial Data:

Our app collects facial data through the device's camera for the following purposes:

• Identity Verification:

○ If you use real-person facial recognition, we collect your photos and facial recognition videos with your approval. This is to compare the uploaded photos with the video, ensuring the authenticity of your identity and preventing account theft or misuse.

• Special Effects, Beautification, and Filters:

○ When you use certain features to create special effects or emojis for your livestream or uploaded pictures on Poppo, we provide beautification and facial filter functions during your livestream.

• Content Safety:

○ During your livestream, we capture segments of your stream to automatically detect and identify inappropriate content, ensuring compliance with platform standards.

Note: This data is only collected when users actively enable the related functions.

  1. Storage and Duration of Facial Data:

• Local Storage:

○ Facial data is processed and stored locally on the device. Data is not uploaded to external servers, and we employ advanced encryption techniques to protect data during storage.

• Temporary Storage Duration:

○ Facial data is temporarily stored only during the use of the function. Once processing is complete (e.g., applying a filter or completing verification), the data is immediately deleted. We ensure that facial data is not stored for extended periods in the app.

• Continuous Storage:

○ For certain functions (e.g., saving processed images), only with explicit user consent, processed images are stored in the local album, not the original facial data.

Note:

For facial data during livestreams, we use it in real-time without storing it.

For real-person authentication data, it is retained until you request deletion or modification of your personal information, or within 60 days after your account is deleted (whichever comes first). This duration considers the possibility of users wanting to recover their account information, with the maximum recovery period being 60 days.

  1. User Control and Data Deletion:

We respect users' control over their facial data. Users can delete any processed images or disable related functions at any time. All temporary facial data will be automatically deleted when users terminate the function.

  1. Data Security and Privacy Measures:

• Encryption:

○ All facial data is encrypted during processing and storage to ensure it cannot be accessed by unauthorized individuals or systems.

• Compliance:

○ We strictly adhere to Apple's developer guidelines and relevant privacy regulations to ensure the safety of user data.

2.7 How to share your data outside of Poppo

Some Poppo related features allow you to provide shared information to audiences outside the Poppo Network - for example, publicly accessible blogs and forums, or certain social media features in Poppo allow you to republish and disclose shared information.If you use these features to share information, it may be read or used by third parties not related to us.

You can also associate your Poppo contact list with the contact list on your device and / or in the third-party service account to search for and establish contact with the same Poppo account in these contact lists.Prior to that, Poppo will ask for your permission to access your contact list.

2.8 Using Poppo to access and import information

Poppo allows you to associate Poppo services with selected third-party social media services and import certain content and information from these third-party services.For example:

● You can share content on Poppo or log in to Poppo using services provided by a third party.These third-party services validate you and give you the option to share certain personal information with us.They may also offer you the option to publish information to Poppo from your third-party service account as a shared information.

● You can sign in to Poppo using other registration services, such as providers.These registration services verify your identity and provide you with the option to share certain personal information, such as your name and email address, with us for account registration and login purposes; and

● Poppo may provide you with links or features (via banner ads, pop-up windows, or other means in Poppo ) to access third-party services or websites (or Poppo content hosted in those third-party services or websites).For example, you can access videos hosted by a third party without leaving the Poppo application.

● Third party social media platforms are hosted by relevant third parties.The Poppo service is hosted by us.Third parties providing third-party services may collect your information (including your personal information and log data) and set cookies on your computer or device to make these functions work properly.

● Your use of any third party services (social media services or other services), including any personal information provided by you to such third parties, as well as their collection and use of your personal information, are subject to the relevant third party's own terms of service and privacy policies, not the Poppo terms of service》Or this privacy policy, so please check these third party terms carefully.

However, please note that if you ask us not to share this information with third parties, you may no longer be able to use the corresponding services or functions.We are not responsible for any information provided to you by any third party.

2.9 Age limit

Poppo is not suitable for children.Children under the age of 16 may not use Poppo for any purpose without first obtaining the consent of the parent / Guardian (on behalf of the child and himself) to this privacy policy.Without the above consent, we will not intentionally collect any personal information provided by children under the age of 16.If you believe that we hold any personal information provided by any child under the age of 16 without the consent of the parent / guardian, please contact our data protection officer and we will investigate (and delete) such personal information immediately.

2.10 Where do we process your data?

  1. Poppo will transfer the personal information collected from you to the following locations and store or process the information:

  2. We provide you with Poppo engineering, technical support and our Singapore office. In order to provide services to you (for example, to solve the technical problems you report), technicians may sometimes access some of your data.

  3. Security of your personal information

  4. No matter where your personal information is stored, we are committed to protecting its privacy and integrity.Our information security and access policies restrict the access and use of our systems and technologies. We protect data and information by using technical protection measures such as encryption.

  5. Unfortunately, transmitting information over the Internet is not completely secure.Although we will take reasonable measures to protect your personal information, we can not guarantee the security of the information in the process of transmission to our services; therefore, we do not assume any responsibility for the risks arising from the transmission of your own information.

2.11 How long will we keep your data?

We will retain your personal information as described in the table below, except where we are required by law to retain such data separately.If you or we terminate your account for any reason, we will take measures within a reasonable period (subject to technical restrictions) after the termination of this account to ensure that your personal information is no longer available through Poppo , or cannot be used by us in other ways.

  1. Registration information

○ Period:Until you instruct Poppo to delete your account or until 180 days of not logging in.Your account will be permanently deleted within 60 days after the account ownership and account deletion request are verified.

  1. Login data

○ Period:The information will be kept for 3 months from the date of login.

  1. User profile search data

○ Period:Until you request to delete or revise your personal information, or your account number is deleted, whichever is earlier.

  1. Personal information and profile media (accessible to all users)

○ Period:Until you request to delete or revise your personal information, or your account number is deleted, whichever is earlier (however, data cached in third-party services may still be available).

  1. Personal information (all users can view)

○ Period:Until you request to delete or revise your personal information, or your account number is deleted, whichever is earlier (however, data cached in third-party services may still be available).

  1. Other account security

○ Period:Until you request to delete or revise your personal information, or your account is deleted, whichever is earlier (however, data cached in third party services may still be available).

  1. Chat non persistent and semi persistent communication between users

○ Period:The data is retained for 120 hours from the start of the related interaction and then permanently deleted.

  1. Chat - media such as images, video, audio and files

○ Period:The data is retained for 72 hours from the start of the related interaction and then permanently deleted.

  1. Contact list

○ Period:Until you request to delete or revise your personal information, or your account number is deleted, whichever is earlier.

  1. Location based services and location based media

○ Period:The data is retained for 72 hours from the start of the correlation interaction and then permanently deleted.

  1. Trends and collections -- data and media

○ Period:Until you request to delete or revise your personal information, or your account number is deleted, whichever is earlier (however, data cached in third-party services may still be available).

  1. Personal facial information

○ Period:Until you request to delete or revise your personal information, or your account number is deleted, whichever is earlier (however, data cached in third-party services may still be available).

  1. Information provided to customer service

○ Period:Until you instruct Poppo to delete your account.Your account will be permanently deleted within 60 days of the account deletion request.

  1. Metadata / log data

○ Period:The data is retained for three months from the date of login and then permanently deleted.

  1. Device data

○ Period:Until you instruct Poppo to delete your account.Your account will be permanently deleted within 60 days of the account deletion request.

  1. Social contact information

• Period:Until you instruct Poppo to delete your account or unbind your social account from your Poppo account.Your account will be permanently deleted within 60 days of the request.

  1. Cookie

○ Period:Data is retained for 3 months from the date of login and then permanently deleted.

A detailed description of the information data is provided in the section * "how we use your information" above.

If we need to retain your information beyond the retention period specified above (e.g. in compliance with applicable laws), we will store it separately from other types of personal information.

2.12 How do I exercise rights over my data?

The laws of some countries give Poppo users specific rights, which are listed in this section.

The following sections apply only to residents of the EEA.

You have certain rights to our personal information about you.Some of these rights apply only in specific circumstances, as detailed below.

We set out how to exercise these rights.Please note that we will ask you to verify your identity before responding to any request for exercise of your rights.We must respond to your request for the exercise of your rights within one month without undue delay (but in some cases, the response time can be extended by two months, for example, the request involves a lot of information or is more complex in other aspects).

  1. Access and correction

Poppo will provide you with information on your request to tell you whether we hold any of your personal information.You also have the right to access our personal information about you and to know how we use them and with whom we share them.In addition, you have the right to correct the information.

You can log in to your Poppo account at any time to access and correct your personal information.For example, you can delete the location data provided to us through your device settings or the "clear location" option in Poppo .

If you think we have any other personal information, or if you want to correct information that you cannot correct using your own account.We may not be able to provide you with certain personal information if it interferes with the rights of others (for example, providing personal information that we hold about you may reveal information about another person).

For a correction request, if we agree that the relevant personal information is inaccurate or incomplete, we will try to tell any third party to whom we have disclosed such relevant personal information so that they can also correct the personal information.

  1. Erase

You can log in to your Poppo account and follow the account deletion instructions to delete your account, or remove some personal information.If you think we should erase any other personal information we process,

You can ask us to erase our personal information about you if:

● You think we no longer need to hold your personal information;

● We have obtained your consent to process your personal information, and you have revoked that consent (and we have no other reason to request the processing of personal information);

● You think we are processing your personal information illegally; or

● We collect your personal information when you are under 16 years old.

Please also note that when we consider your data erasure request, you may exercise your right to restrict our processing of your personal information (as described below).

However, please also note that we may retain personal information if we have a sufficient legal basis (e.g. for the purpose of defending legal proceedings, freedom of speech or some other legal obligation), and if this is the case, we will inform you.

If you have requested us to erase our published personal information for you and there is a reason to erase it, we will take reasonable steps to try to tell other people who currently display your personal information or provide links to it to also erase it.

  1. Limit processing to storage only

In some cases, you have the right to ask us to stop processing the personal information we hold about you and store only such information.Please note, however, that after we stop processing personal information, we may re-use it if we have good reasons to process it under data protection laws (for example, to defend legal proceedings or to protect another person).

If we agree to stop processing personal information, we will try to tell any third party to whom we have disclosed such relevant personal information so that they can also stop processing the personal information.

In the following cases, you can request us to stop processing the personal information we hold about you and only store it:

● You believe that the relevant personal information is inaccurate (within the period required for us to verify its accuracy);

● We want to erase personal information because the processing we are performing is illegal (and you want us to keep personal information only for storage purposes); or

● We want to erase personal information because we no longer need it (and you ask us to store it for the purpose of identifying, filing, or defending legal proceedings).

  1. Portability

You are entitled to receive copies of certain personal information we collect from you.Process your personal information (including any personal information you choose to post, including personal data) according to our personal data collection (including any personal information you choose to publish, including personal data) according to our privacy policy.You have the right to receive this information in a structured, commonly used and machine recognizable format.You also have the right to ask us to transmit these personal information to the other party.

If you want us to transfer personal information to a third party, please make sure to specify the recipient in detail.Please note that we will only do so if it is technically feasible.When a third party receives personal information, we are no longer responsible for its security or handling.We may also not provide certain personal information to you if it interferes with the rights of another party (for example, providing personal information we hold about you may reveal information about another person or our trade secrets or intellectual property rights).

  1. Objection

If we use your personal information to protect our legitimate rights and interests, you can raise an objection (for example, we use your personal information to ensure the security of your account, for example, to prevent malicious login).

To the maximum extent permitted by applicable laws and regulations, you may state that you have revoked any prior consent you have given us.

2.13 How to inform us of the change?

We may from time to time modify or add to the specific description, policies and terms of this privacy policy.These instructions, policies and terms form part of this privacy policy.

If we make any important changes to this privacy policy that we need to let you know, we will publish the updated privacy policy through this link and inform you by Poppo or other means before the changes take effect.

2.14 Other

The Policy was written in English (US). In case of any ambiguity or conflict between the English version and other language versions, the English version shall prevail.

2.15 Destruction of personal information

When the demand for personal information disappears (for example, the retention period of such personal information has expired and the processing purpose has been achieved), we will destroy it (except when the relevant personal information is required to be retained by laws or regulations).Inactive accounts will be automatically deleted after 180 days (unless you are an authorized account holder for Poppo ).

The procedures for destroying personal information are as follows:

Destruction procedure: Personal information that needs to be destroyed will be destroyed under the supervision of the data protection officer in accordance with our data deletion and retention agreement.

Destruction method: We will destroy personal information recorded and stored in electronic form by means of low-level formatting to ensure that such data can not be copied; we will destroy records and personal information stored in hard copy by smashing or incinerating.